Project Information

Developing a process for tracking laboratory related errors in Veterinary medicine

Project Description: Used PDSA methodology. 1) Researched and identified common laboratory errors and then utilized to classify our laboratory errors (Planning phase) 2) Worked with Quality Officer to design and implement a reporting process in IDinc to capture laboratory errors. (Do phase) 3) Educated staff on how to report laboratory errors. (Do phase) 4) Created procedures for staff to standardize common processes and remove variation in practices (Do phase) 5) Met goal of “go-live” on October 3rd, 2017 6) Evaluated the data collected and made modifications to the system. (Study/Act Phase) a. Added new “additional questions” b. Created a new category to manage staff training deficits 7) Utilized IDInc to enhance the laboratories Internal Audit process and track follow-up/assess trends quarterly.

QPI: Linda, Allen, (



UF Health Big Aims: Zero Harm None

MeSH Keywords: Laboratory, Corrective Action, Improvement, Veterinary Medicine, LIMS