Adaptations to facilitate patient safety and throughput in Pediatric Emergency Department during extreme patient surge
Project Description: Periods of extremely higher patient volumes that can overwhelm the resources of the PED nursing, facilitators, and physicians, create challenges in multiple areas. Patient expectations of rapid assessment and evaluation by medical staff are note met leading to dissatisfaction. Staff are stretched beyond their typical patient care load can affect patient safety with difficulty in timely reassessments to evaluate for changes in patient conditions and staff fatigue with the continued relentless volume of patient. The flu season has seen unprecedented patient volumes with daily patient visits 20-50 more than normal. Rapid adaptation of patient flow through the pediatric emergency department was a necessary change to enhance throughput while protecting patient safety.
QPI: Carolyn, Holland, (firstname.lastname@example.org)
Advisors: Carolyn, Holland, (email@example.com)
UF Health Big Aims: Enhance the Patient Experience None
MeSH Keywords: Pediatric Emergency Medicine, Triage, ed throughput, Pediatric Emergency Department, left without being seen